Taking accountability means owning up to your mistakes as well as being able to celebrate successes. This course will teach you how to better direct your emotions in any given situation in the workplace that requires addressing responsibilities and performance.

8 hrs

SHRM’s certification course is the gold standard for HR professionals. With a SHRM certification, individuals often experience accelerated career growth, as reported by those who have advanced in their careers through its attainment. SHRM-certified individuals reporting salaries up to 15% higher than their non-certified peers. This course equips you with essential HR skills and knowledge, enhancing your ability to navigate complex organizational challenges and contribute effectively to strategic decision-making. This course will prepare you to take the SHRM-CP certification exam and includes the voucher for the SHRM CP/CSP Exam 2025.

The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:

1. Strategic Management

2. Workforce Planning and Employment

3. Human Resources Development

4. Total Rewards: Compensation and Benefits

5. Policy Formulation

6. Employee and Labor Relations

7. Risk Management

36 hrs 

9/10-11/12, WED, 9-3 PM, LIVE ONLINE (no class 10/29)

Call 505-566-3214 for more information

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

8 hrs

Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8 hrs

This course will help you to understand the value of working as a team and building team trust. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Upon completion of this course, you will recognize the critical role communication skills play in building and maintaining a positive team atmosphere that fosters growth. 

8 hrs

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department’s standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

8 hrs.

This course will help you to understand the value of working as a team and building team trust. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Upon completion of this course, you will recognize the critical role communication skills play in building and maintaining a positive team atmosphere that fosters growth. 

8 hrs

This comprehensive course is designed to equip professionals with essential skills for effective leadership. You will learn an eight-step process for efficient delegation, including giving clear instructions and avoiding common pitfalls. The course emphasizes monitoring results and providing effective feedback to ensure accountability and drive continuous improvement. By the end of the course, you will be equipped to confidently delegate tasks, empower your teams, and achieve unparalleled success in your professional endeavors.

8 hrs