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Influence and Persuasion
with ALICIA JARAMILLO

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This workshop will help participants learn how to influence and persuade in a variety of areas.
8hrs
Customer Service Training
with ELIZABETH FINGADO

Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.
8hrs
Microsoft 365 Excel Part 1
with KAREN ACREE

Excel is Microsoft’s powerful spreadsheet program, which provides you with an extensive set of tools to organize, analyze, present, and store data. This course will help novice computer users get up to speed with Excel quickly. We will cover different features including creating a new spreadsheet, working with basic formulas and functions, making a spreadsheet look professional and presentable, and saving and printing a spreadsheet.
8 hrs
Ethics in the Workplace
with JANET HEBBE

Ethics is knowing what is right and wrong and making choices based on that knowledge. You will learn about moral philosophies and how to apply them in various workplace situations. This course will provide you with the tools to navigate moral dilemmas effectively.
8 hrs
Budgeting
with DACIA COLLINS

This course will equip you with the essential budgeting skills needed for personal and professional finance management. You will gain a solid understanding of budgeting principles and strategies applicable across various contexts. This course will provide you with the necessary tools to navigate budgeting effectively and achieve financial success.
8 hrs
Enhance Your Learning Skills
with ELIZABETH FINGADO

The rapid evolution of workplace technologies and best practices means you need to keep your skills current. A life-long learner continues to refine their skills and attain new knowledge to stay successful and competitive in the modern world. This course will teach skills to reinforce and better build learning skills.
8 hrs
Effective Business and Technical Writing
with JANET HEBBE

This course Is designed to equip you with the essential skills for effective communication in professional environments. You will learn to tailor your writing to suit diverse audiences, ensuring clarity and relevance. Through practical exercises, you will grasp the nuances of crafting technical reports, memos, letters, and emails in the appropriate formats. By the end of the course, you will be empowered to apply your newfound skills confidently in real-world scenarios, enhancing communication expertise in the business arena.
8 hrs
Boss to Leader
with KIRK CARPENTER

Learn to become a manager who inspires your team to give their best. Learn how to support and encourage your team, building their confidence to do great work. Guide and motivate them with honesty and show them the behaviors you expect by being an example yourself. Your objective through this course is to learn to be more than a boss, to be a leader.
8hrs