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San Juan College - Center for Workforce Development



Communication Essentials

Communication Strategies: Active Listening

$125

with TERRA YABENY

Calendar Feb 21, 2025 at 8 am

Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify what is being shared. In this course you will learn how to apply active listening skills in your daily interactions with others.

8 hrs

Communication Strategies: Public Speaking

$125

with KAREN ACREE

Calendar Feb 24, 2025 at 8 am

Public speaking requires confidence, preparation, and practice. This course will teach you how to better prepare for sharing thoughts and ideas with a large audience, while increasing your confidence for everyday communication and presentations in the workplace.

8 hrs

Communication Strategies: Email and Phone Etiquette

$125

with KAREN ACREE

Calendar Mar 26, 2025 at 8 am

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department's standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

8 hrs

Communication Strategies: Fundamentals

$125

with TISH NELSON

Calendar Apr 30, 2025 at 8 am

Effective communication looks different for everyone. Learn strategies to better share your thoughts in the workplace, identify how to react to various situations that might require thoughtful responses and open communication.

8 hrs

Communication Strategies: Body Language

$125

with TERRA YABENY

Calendar May 30, 2025 at 8 am

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

8 hrs





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