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Communication Essentials
Communication Strategies: Body Language
with TERRA YABENY

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.
8 hrs
Communication Strategies: Email and Phone Etiquette
with KAREN ACREE

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department’s standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.
8 hrs.
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Communication Strategies: Fundamentals
with LETTILOU NELSON

Effective communication looks different for everyone. Learn strategies to better share your thoughts in the workplace, identify how to react to various situations that might require thoughtful responses and open communication.
8 hrs