Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify what is being shared. In this course you will learn how to apply active listening skills in your daily interactions with others.

8 hrs

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

8 hrs

Teamwork is essential in any successful organization.Learn to leverage the strengths of everyone on your team to navigate challenges together and foster collaboration. Everyone brings their own skills and strengths to the table; by the end of this course, you will understand how to use those skills to help your organization succeed.

8 hrs

Public speaking requires confidence, preparation,and practice. This course will teach you how to better prepare for sharing thoughts and ideas with a large audience, while increasing your confidence for everyday communication and presentations in the workplace.

8 hrs

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department’s standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

4 hrs

Effective communication looks different for everyone. Learn strategies to better share your thoughts in the workplace, and identify how to react to various situations that might require thoughtful responses and open communication.

8 hrs