Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department’s standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

8 hrs.

Effective communication looks different for everyone. Learn strategies to better share your thoughts in the workplace, identify how to react to various situations that might require thoughtful responses and open communication.

8 hrs