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Critical Thinking and Problem Solving
with ELIZABETH FINGADO

Critical thinking skills are essential for navigating the complexities of the modern world. In this class, you will develop the ability to analyze, evaluate, and discern fact from fiction in the workplace. You will learn to foster innovation, problem solve, and make effective decisions. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This course will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
8 hrs
Managing Anger in the Workplace
with JANET HEBBE

Anger in the workplace is also inevitable for most. Learn how to recognize your emotions, process them, and move towards resolving problems in a positive manner. 8 hrs
JANET HEBBE has over 15 years of Human Resources experience. She holds a Master’s in Management and Bachelor’s in Technical Writing and Editing.
Managing Change
with JAMIE WAGONER

Change is inevitable. It’s how you respond to it that affects outcomes. This course will teach you to see change not as something to be feared and resisted but as an essential element to be accepted. Understand that adapting to change is not technical but attitudinal and you can see change as an opportunity for self-motivation and innovation. By the end of the course, you will identify strategies for helping change be accepted and implemented in the workplace.
6hrs
Microsoft 365 Excel Part 2
with KAREN ACREE

Become familiar with the more advanced selection of features of Excel. We will cover how to create and use advanced formulas, analyze data, organize worksheet data with tables, visualize data with charts, work with graphical objects, and enhance workbooks.
8 hrs
Building Better Teams
with JAMIE WAGONER

This course will help you to understand the value of working as a team and building team trust. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Upon completion of this course, you will recognize the critical role communication skills play in building and maintaining a positive team atmosphere that fosters growth.
Creating a Positive Work Environment
with KIRK CARPENTER

Employees and leaders have stake in creating and maintaining a positive work environment. This course will give you tools to be able to create the type of company environment in which you want to work. Learn to build and nurture effective workplace relationships.
Microsoft 365 Word Part 1 Basic
with KAREN ACREE

Navigate and perform common tasks in Word, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Format text and paragraphs. Perform repetitive operations efficiently using tools such as Find and Replace, Format Painter, and Styles.
8 hrs
Communication Strategies: Email and Phone Etiquette
with KAREN ACREE

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department's standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.
8 hrs