Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8 hrs

SHRM’s certification course is the gold standard for HR professionals. With a SHRM certification, individuals often experience accelerated career growth, as reported by those who have advanced in their careers through its attainment. SHRM-certified individuals reporting salaries up to 15% higher than their non-certified peers. This course equips you with essential HR skills and knowledge, enhancing your ability to navigate complex organizational challenges and contribute effectively to strategic decision-making. This course will prepare you to take the SHRM-CP certification exam and includes the voucher for the SHRM CP/CSP Exam 2025.

The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:

1. Strategic Management

2. Workforce Planning and Employment

3. Human Resources Development

4. Total Rewards: Compensation and Benefits

5. Policy Formulation

6. Employee and Labor Relations

7. Risk Management

36 hrs 

2/11-4/15, WED, 9-3 PM, LIVE ONLINE 

Call 505-566-3214 for more information

The SHRM® certification course is the gold standard for Human Resources (HR) professionals. With a SHRM® certification, individuals often experience accelerated career growth, as reported by those who have advanced in their careers through its attainment. SHRM®-certified individuals report salaries up to 15% higher than their non-certified peers. This course equips you with essential HR skills and knowledge, enhancing your ability to navigate complex organizational challenges and contribute effectively to strategic decision-making. Students must have a Windows-compatible computer with a microphone and camera, and internet access. This course will prepare you to take the SHRM-CP certification exam and includes the voucher for the SHRM CP/CSP Exam 2023.

36 hrs

Note: Registration ends January 28th, 2026 at 3:00pm.

This 13-week, asynchronous program provides a fully funded opportunity for professionals to build essential business and project coordination skills. Participants will strengthen their abilities in business communication, technical writing, conflict resolution, and critical thinking while gaining hands-on experience with Microsoft Office tools, financial management, and time management. The program also covers foundational project coordination concepts, including stakeholder communication, risk management, and change control. Students are required to have a Windows-compatible computer equipped with a camera, microphone, and internet access. Once registered for the class, students will be required to download Microsoft 365 at no cost through San Juan College.

200 hrs 

Asynchronous

This program is eligible for funding. 2/16-5/22 (no class Spring Break)

Note: Registration ends February 11th, 2026 at 3:00pm

Call the Operations Coordinator at (505) 566-4208 for additional information on enrollment.

CompTIA Cloud Essentials+ validates the candidate has the knowledge and skills required to make clear and contious decisions about cloud technologies and their business impact by evaluating business use cases, financial impacts, cloud technologies and deployment models with knowledge of cloud computing.

36 hrs

Starts 2/17
also offered Novemebr 2026

Call our Operations Coordinator at 505-566-4208 to schedule.

Boss to Leader Learn to become a manager who inspires your team to give their best. Learn how to support and encourage your team, building their confidence to do great work.Guide and motivate them with honesty and show them the behaviors you expect by being an example yourself. Your objective through this course is to learnto be more than a boss, to be a leader.

8 hrs

In grant writing, the language is concrete, the pointof view is clear, and the points are well expressed. Discover the process of finding, researching, and writing a quality grant application in this workshop. Learn what grant funders look for in an application. This course can benefit individuals seeking employment in this expanding field, as well as organizations that want to enhance the skill set of their staff.

7 hrs

Artificial intelligence (AI) is transforming the way businesses operate through stream lining processes and unlocking new forms of value across every industry. However, successful AI adoption requires more than just selecting a tool; it demands careful planning, strategic alignment, and thoughtful change management.This course provides a practical introduction to implementing AI in organizational settings, focusing on how leaders and teams can prepare for AI-driven transformation.

7 hrs