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Interpersonal Skills & Professional Development
Emotional Intelligence
with JANET HEBBE
Emotional intelligence is the ability to understand and manage emotions, both our own and others', for better communication and relationships in the workplace. Join us on a journey to enhance your Emotional Intelligence skills by exploring what emotional intelligence truly means and how it shapes your well-being. Explore practical techniques for managing emotions in the workplace and beyond, empower yourself with a positive mindset, and learn to validate the emotions of others. By the end of this course, you will be able to manage your emotions in the workplace and use them as tools for better communication.
8 hrs
Collaborating in the Workplace
with JAMIE WAGONER
Teamwork is essential in any successful organization. Learn to leverage the strengths of everyone on your team to navigate challenges together and foster collaboration. Everyone brings their own skills and strengths to the table; by the end of this course, you will understand how to use those skills to help your organization succeed. 6 hr
Critical Thinking and Problem Solving
with ELIZABETH FINGADO
Critical thinking skills are essential for navigating the complexities of the modern world. In this class, you will develop the ability to analyze, evaluate, and discern fact from fiction in the workplace. You will learn to foster innovation, problem solve, and make effective decisions. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This course will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
8 hrs
Managing Change
with JAMIE WAGONER
Change is inevitable. It’s how you respond to it that affects outcomes. This course will teach you to see change not as something to be feared and resisted but as an essential element to be accepted. Understand that adapting to change is not technical but attitudinal and you can see change as an opportunity for self-motivation and innovation. By the end of the course, you will identify strategies for helping change be accepted and implemented in the workplace.
6hrs
Creating a Positive Work Environment
with KIRK CARPENTER
Employees and leaders have stake in creating and maintaining a positive work environment. This course will give you tools to be able to create the type of company environment in which you want to work. Learn to build and nurture effective workplace relationships.
Customer Service Training
with ELIZABETH FINGADO
Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.
8hrs
Ethics in the Workplace
with JANET HEBBE
Ethics is knowing what is right and wrong and making choices based on that knowledge. You will learn about moral philosophies and how to apply them in various workplace situations. This course will provide you with the tools to navigate moral dilemmas effectively.
8 hrs
True Colors
with JENNIFER MARTIN-MAESTES
More than a personality assessment, True Colors is a strengths-based approach for you and your team to discover innovative strategies to enhance your professional practice, foster a collaborative work environment, and achieve organizational objectives with creativity and efficiency. Our customized approach begins with an organizational assessment and we create a customized curriculum based on established True Colors modules. Popular outcomes include:
8 hrs