Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8 hrs

Teamwork is essential in any successful organization. Learn to leverage the strengths of everyone on your team to navigate challenges together and foster collaboration. Everyone brings their own skills and strengths to the table; by the end of this course, you will understand how to use those skills to help your organization succeed. 

8 hrs

Employees and leaders have a stake in creating and maintaining a positive work environment. This course will give you tools to be able to create the type of company environment in which you want to work. Learn to build and nurture effective workplace relationships.

8 hrs

Improve your workplace efficiency by better organizing yourself and your workspace for peak performance. Understand the importance of, and the most useful techniques for, setting and achieving goals. Identify the right things to achieve and develop plans for doing them. Learn what to delegate and how to delegate well.

8 hrs

Manage interpersonal and organizational disputes through effective communication, problem-solving strategies, and emotional control. You will learn what to do to rise above conflict in the workplace and in your own life.

Call our Operations Coordinator at 505-566-4208 to schedule.

Change is inevitable. It’s how you respond to it that affects outcomes. This course will teach you to see change not as something to be feared and resisted but as an essential element to be accepted. Understand that adapting to change is not technical but attitudinal and you can see change as an opportunity for self-motivation and innovation. By the end of the course, you will identify strategies for helping change be accepted and implemented in the workplace.

Call our Operations Coordinator at 505-566-4208 to schedule

More than a personality assessment, True Colors is a strengths-based approach for you and your team to discover innovative strategies to enhance your professional practice, foster a collaborative work environment, and achieve organizational objectives with creativity and efficiency. Our customized approach begins with an organizational assessment and we create a customized curriculum based on established True Colors modules. Popular outcomes include:

• Discover Your Unique Self: Gain a profound understanding of who you are, not just as a professional but as a pivotal human element within a team mosaic.

• Foster Team Integration: Discover how to channel your individual strengths to complement your teammates’ abilities, creating a seamless unit that works in unison towards common goals.

• Establish Trust and Transparency: Create an environment where transparency is not just encouraged but ingrained in the very culture of your team, paving the way for a more trusting and supportive work atmosphere.

• Achieve Team Synergy: Learn how to synchronize the diverse energies of individual team members to create a powerhouse of productivity.

8 hrs

Call our Operations Coordinator at 505-566-4208 to schedule.

Whether you’re hosting a formal dinner, entertaining business clients, planning a buffet, or preparing a casual picnic, table-setting etiquette can elevate your gathering and leave a lasting impression. In this hands-on course, you’ll learn the how, where, and why of setting the table for a variety of occasions—formal, informal, buffet-style, and beyond. We’ll cover the proper placement of silverware, chargers, plates, salad and bread plates, soup bowls, and beverage glasses for wine, champagne, and water. You’ll gain confidence in napkin placement, understand which fork to use (and when), how to serve and pass food correctly, and even learn the art of buffet setup—from avoiding bottlenecks to creating a visually appealing line. You’ll also explore picnic etiquette, tips for hosting in-laws or clients, and how to set a table that’s both functional and fabulous. Whether you’re dining out or hosting in, this class will demystify mealtime manners and give you the tools to host with style and grace.

8 hrs

Call our Operations Coordinator at 505-566-4208 for more information.