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Interpersonal Skills & Professional Development
Critical Thinking and Problem Solving
with ELIZABETH FINGADO
Critical thinking skills are essential for navigating the complexities of the modern world. In this class, you will develop the ability to analyze, evaluate, and discernfact from fiction in the workplace. You will learn to foster innovation, problem solve, and make effective decisions. Solving tough problems requires the abilityto define the true problem, analyze the possible causes, create options, select the most feasible option,and then implement it. This course will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
8 hrs
Conflict Resolution
with KIRK CARPENTER
Manage interpersonal and organizational disputes through effective communication, problem-solving strategies, and emotional control. You will learn what to do to rise above conflict in the workplace and in your own life.
8 hrs
Will run
Collaborating in the Workplace
with MELISSA MEECHAN
Teamwork is essential in any successful organization.Learn to leverage the strengths of everyone on your team to navigate challenges together and foster collaboration. Everyone brings their own skills and strengths to the table; by the end of this course, you will understand how to use those skills to help your organization succeed.
8 hrs
Writing Prompts for AI
with JONATHAN FISHER
Learn to write effective prompts that get better results from AI tools like ChatGPT, Gemini, and Claude. This focused workshop teaches you how to structure clear requests, refine outputs, and apply best practices for working with generative AI platforms. Perfect for anyone looking to improve the quality, relevance, and reliability of their AI-generated results.
4 hrs
Ethics in the Workplace
with DACIA COLLINS
Ethics is knowing what is right and wrong and making choices based on that knowledge. You will learn about moral philosophies and how to apply them in various workplace situations. This course will provide you with the tools to navigate moral dilemmas effectively.
8 hrs
Influence and Persuasion
with DACIA COLLINS
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This workshop will help participants learn how to influence and persuade in a variety of areas.
8 hrs
Time Management: Increasing Your Productivity
with ELIZABETH FINGADO
Improve your workplace efficiency by better organizing yourself and your workspace for peak performance. Understand the importance of, and the most useful techniques for, setting and achieving goals. Identify the right things to achieve and develop plans for doing them. Learn what to delegate and how to delegate well.
8 hrs
Leadership Skills for New Supervisors
with KIRK CARPENTER
As a new supervisor, you can help influence the productivity and morale of your team. You serve as the liaison between frontline employees and uppermanagement, shaping the daily operations and over all success of your organization. This course is designed to equip you with the essential tools and strategies to excel in your new role, empowering you to inspire, motivate, and guide your team towards peak performance and organizational excellence.
8 hrs