Navigate and perform common tasks in Word, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Format text and paragraphs. Perform repetitive operations efficiently using tools such as Find and Replace, Format Painter, and Styles.

8 hrs

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department's standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

8 hrs

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This workshop will help participants learn how to influence and persuade in a variety of areas.

8hrs

This 13-week program provides a fully funded opportunity for professionals to build essential business and project coordination skills. Participants will strengthen their abilities in business communication, technical writing, conflict resolution, and critical thinking while gaining hands-on experience with Microsoft Office tools, financial management, and time management. The program also covers foundational project coordination concepts, including stakeholder communication, risk management, and change control. This program is made possible through funding from Los Alamos National Laboratory at no cost to participants. 200 hrs

Please register by March  24, 2025

Start date: March 28, 2025

End date: June 19, 2025

Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8hrs

Excel is Microsoft’s powerful spreadsheet program, which provides you with an extensive set of tools to organize, analyze, present, and store data. This course will help novice computer users get up to speed with Excel quickly. We will cover different features including creating a new spreadsheet, working with basic formulas and functions, making a spreadsheet look professional and presentable, and saving and printing a spreadsheet.

8 hrs

Ethics is knowing what is right and wrong and making choices based on that knowledge. You will learn about moral philosophies and how to apply them in various workplace situations. This course will provide you with the tools to navigate moral dilemmas effectively.

8 hrs

This course will equip you with the essential budgeting skills needed for personal and professional finance management. You will gain a solid understanding of budgeting principles and strategies applicable across various contexts. This course will provide you with the necessary tools to navigate budgeting effectively and achieve financial success.

8 hrs