Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8 hrs

Employees and leaders have stake in creating and maintaining a positive work environment. This course will give you tools to be able to create the type of company environment in which you want towork. Learn to build and nurture effective work place relationships.

8 hr

Change is inevitable. It’s how you respond to it that affects outcomes. This course will teach you to see change not as something to be feared and resisted but as an essential element to be accepted. Understand that adapting to change is not technical but attitudinal and you can see change as an opportunity for self-motivation and innovation. By the end of the course, you will identify strategies for helping change be accepted and implemented in the workplace.

8 hrs

Available upon request. Call our Operations Coordinator at 505-566-4208 for more information.