This 13-week program provides a fully funded opportunity for professionals to build essential business and project coordination skills. Participants will strengthen their abilities in business communication, technical writing, conflict resolution, and critical thinking while gaining hands-on experience with Microsoft Office tools, financial management, and time management. The program also covers foundational project coordination concepts, including stakeholder communication, risk management, and change control.

This program is made possible through funding from Los Alamos National Laboratory at no cost to participants.

200 hrs

9/2-12/2, TUE, Online.

Call the Operations Coordinator at (505) 566-3214 for additional information on enrollment and funding.

This course teaches basic knowledge about how to most efficiently handle day-to-day office tasks. You will learn about organizational strategies, time management skills, and best practices for the workplace.

8 hrs

Taking accountability means owning up to your mistakes as well as being able to celebrate successes. This course will teach you how to better direct your emotions in any given situation in the workplace that requires addressing responsibilities and performance.

8 hrs

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

8 hrs

Deliver a memorable customer service experience and generate a customer for life. Learn to provide great customer service that keeps clients coming back and generates positive referrals for future business.

8 hrs

This course will help you to understand the value of working as a team and building team trust. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Upon completion of this course, you will recognize the critical role communication skills play in building and maintaining a positive team atmosphere that fosters growth. 

8 hrs

Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department’s standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations.

8 hrs.

This comprehensive course is designed to equip professionals with essential skills for effective leadership. You will learn an eight-step process for efficient delegation, including giving clear instructions and avoiding common pitfalls. The course emphasizes monitoring results and providing effective feedback to ensure accountability and drive continuous improvement. By the end of the course, you will be equipped to confidently delegate tasks, empower your teams, and achieve unparalleled success in your professional endeavors.

8 hrs