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Confident Workforce Training
Managing Stress in the Workplace
with JOANNA IVES

Stress in the workplace is inevitable for most. How you manage and react to stress matters. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.
8 hrs
SHRM - Human Resource Certification
available
with JAMIE WAGONER

SHRM’s certification course is the gold standard for HR professionals. With a SHRM certification, individuals often experience accelerated career growth, as reported by those who have advanced in their careers through its attainment. SHRM-certified individuals reporting salaries up to 15% higher than their non-certified peers. This course equips you with essential HR skills and knowledge, enhancing your ability to navigate complex organizational challenges and contribute effectively to strategic decision-making. This course will prepare you to take the SHRM-CP certification exam and includes the voucher for the SHRM CP/CSP Exam 2023.
The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:
1. Strategic Management
2. Workforce Planning and Employment
3. Human Resources Development
4. Total Rewards: Compensation and Benefits
5. Policy Formulation
6. Employee and Labor Relations
7. Risk Management
36 hrs
8/6-10/1, To register, call 505-566-3214.
Project Management (CAPM Prep)
available
with KAREN ACREE

Learn the essential principles of effective project management. This course will help you to identify project tasks and resources, organize them using Work Breakdown Structures, and schedule them efficiently with basic planning tools like Gantt charts and PERT diagrams. Explore the crucial role of risk management in project success, and master the process of developing, executing, and terminating projects. Whether you’re new to project management or seeking to enhance your skills, this course provides the essential knowledge and tools to excel in managing projects effectively.
25 hrs
8/8, 8/15, 8/22 - 9/5, 9/12, 9/19,
Call our Operations Coordinator at 505-566-4208 for dates, times and more details.
Communication Strategies: Active Listening
with TERRA YABENY

Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify what is being shared. In this course you will learn how to apply active listening skills in your daily interactions with others.
8 hrs
Communication Strategies: Public Speaking
with KAREN ACREE

Public speaking requires confidence, preparation, and practice. This course will teach you how to better prepare for sharing thoughts and ideas with a large audience, while increasing your confidence for everyday communication and presentations in the workplace.
8 hrs.
Managing Anger in the Workplace
with KIRK CARPENTER

Anger in the workplace is also inevitable for most. Learn how to recognize your emotions, process them, and move towards resolving problems in a positive manner.
8 hrs
Ethics in the Workplace
with DACIA COLLINS

Ethics is knowing what is right and wrong and making choices based on that knowledge. You will learn about moral philosophies and how to apply them in various workplace situations. This course will provide you with the tools to navigate moral dilemmas effectively.
8 hrs
Critical Thinking and Problem Solving
with ELIZABETH FINGADO

Critical thinking skills are essential for navigating the complexities of the modern world. In this class, you will develop the ability to analyze, evaluate, and discern fact from fiction in the workplace. You will learn to foster innovation, problem solve, and make effective decisions. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This course will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
8 hrs